Please reach out to us through the contacts below.
If you need help with your own leave or absence:
- Call your employer's absence/leave phone number if you have it, or,
- Email us with only your first and last name, employer name, and call back number, or
- Call our main number and select the appropriate department for routing (800.347.7443)
If your organization needs help with leaves or absences:
- MDGuidelines, web-based return-to-work toolkit: 866.889.4449 or email
- Outsourced Case Management Services: 866.218.4650 or email@example.com
- LeavePro ® Software: 866.218.4650 or firstname.lastname@example.org
- Reed Group Asia Pacific Guidelines Sales: +61 (0)2 9011 7277 or email
- Reed Group UK Guidelines Sales: +44 (0) 1 2355 19924 or email
Technical Customer Support
Technical support via phone from 8 a.m. to 5 p.m. MST, Monday – Friday at 800.442.4519.
Email Customer Support
19 East British American Blvd.
Latham, NY 12110