Woman speaking with physician

Improving Communications Between Case Managers and Clinicians

A major challenge for processing claim paperwork is getting the right information in a timely manner. Case managers working to help patients utilize their employer leave policies sometimes have to follow-up with healthcare practitioners’ offices for additional information, especially when extending a leave request. A follow-up may be for original diagnosis documentation, a change in … Continued

Woman sitting at laptop looking confused

Why Was My Leave Request Denied?

ReedGroup provides employee absence management on behalf of some of North America’s largest employers. We handle different kinds of absence requests, from family and medical leave to military and personal leave. Requesting a leave of absence isn’t supposed to be tricky, but some employees get tripped up. If you’ve found yourself asking “why was my … Continued

Person deciding which direction to go

A Multiverse of Models: Finding the Right Solution for Your Absence Management Program

When choosing an absence management model, employers have a great deal of flexibility.  Outsourcing, co-sourcing, in-sourcing, and in-sourcing with the help of specialized absence management software are all options that can work well.  But how do you decide which path makes the most sense for your organization? Based on our experience, here are the benefits … Continued

Service dog helping to open the door for a man in a wheelchair

How to Manage Disability Accommodation Requests for Your Employees | A Guide for Employers

In October, we launched a three-part blog series in honor of National Disability Awareness Month (NDEAM) focusing on items employers should consider as they reviewed policies and practices related to leave of absence and disability programs. In part I, we discussed managing leave of absence requests. Part II focused on employer disability plans. In this … Continued

ReedGroup and Guardian presenting at DMEC

DMEC Annual Conference Law & Order Follow Up

A couple weeks ago, the Disability Management Employer Coalition (DMEC) held its annual conference in Denver, Colorado. On day three of the conference, ReedGroup’s Compliance Team, including myself, Carla O’Sullivan and Sheri Pullen, with special guest Garlande Patz from Guardian, presented “Law & Order: DMEC Edition,” an absence-management-focused parody of the well-known television franchise. If … Continued

2022 DMEC Annual Conference Highlights

It’s the end of a busy week for absence management professionals, who descended on Denver, Colorado for the Disability Management Employer Coalition’s (DMEC) Annual Conference. DMEC celebrated its 30th anniversary this year with co-founder Marcia Caruthers, and a look back at some of the developments that led to the organization’s founding and growth, including innumerable … Continued

Man sitting at home at a make shift beach reading

Summer Reading Roundup: We Picked Some Interesting 2022 Compliance Reads for You to Take to the Beach

While the ReedGroup Compliance team has been hard at work preparing for our upcoming presentation at the Disability Management Employer Coalition (DMEC) annual conference early next month, we’ve also collected a handful of interesting reads to keep you entertained this summer. Grab a beach towel and umbrella, head to the beach or pool, and dive … Continued